Cancellation and Return Policy

1.1 Before Dispatch

Eligibility: Orders can be cancelled without any charge if the cancellation request is received before the order has been dispatched.
Process: To cancel your order, please contact our Customer Support at info@madeiteasy.co.in or call us at +91 99917 13463. Include your Order ID and reason for cancellation.
Refund: If your order is successfully cancelled before dispatch, a full refund will be initiated to your original payment method within 7-10 business days.

1.2 After Dispatch

Once an order has been dispatched, it cannot be cancelled.
If you no longer wish to keep the product after receiving it, please refer to our Return Process for further assistance.

2.1 Eligibility for Returns

Time Frame: Products can be returned within 7 days from the date of delivery.
Condition: Items must be in their original condition, unused, with all tags and packaging intact.
Non-Returnable Items: Customized or personalized items, as well as products that are marked as non-returnable at the time of purchase, are not eligible for returns.

2.2 Return Process

Initiate a Return: To initiate a return, contact our Customer Support at info@madeiteasy.co.in with your Order ID and reason for return.
Return Approval: Once your return request is approved, you will receive a Return Merchandise Authorization (RMA) along with instructions for sending the product back.
Shipping Costs: Return shipping costs may apply unless the return is due to a defective or incorrect product.

2.3 Refund Process

Inspection: Upon receipt, your returned item will be inspected. If approved, your refund will be processed.
Time Frame: Refunds will be credited to your original payment method within 7-10 business days after the return is received and inspected.
Partial Refunds: In cases where the product is not in its original condition or if there are missing components for reasons not due to our error, a partial refund may be issued at our discretion.

Defective/Incorrect Products: If you receive a defective or incorrect product, please contact us immediately at info@madeiteasy.co.in or +91 99917 13463. We will arrange for an exchange or a full refund, including any shipping charges incurred.
Standard Exchanges: For any other exchanges, please follow the Return Process outlined above and indicate that you wish to exchange your item.

Made It Easy reserves the right to amend or update this Cancellation and Refund Policy at any time without prior notice. Any changes will be updated on our website and will be effective immediately upon posting.
Customers are encouraged to review this policy periodically to stay informed of any changes.

If you have any questions or need further assistance regarding cancellations, returns, or refunds, please contact us at:

Phone: +91 99917 13463